State Farm® Insurance Agent Cheryl Stewart
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
joseph benko
October 8, 2024
5
out of
5
rating by joseph benko
"We have had State Farm insurance company for over 50 years insurance our home, apartments, and vehicles. We moved Texas in 2013 and there after we connected with Cheryl Stewart's Office. Cheryl and her staff have always been helpful, informative, and prompt in replying to our questions, claims, and needs. Thank you for many great years of coverage and service."
ALICIA ARREDONDO
October 4, 2024
5
out of
5
rating by ALICIA ARREDONDO
"Kyla has been so helpful with adding my new vehicle to my policy and ensuring I am getting the best discounts. She always answers my emails promptly."
Stacy Heffernan
August 26, 2024
1
out of
5
rating by Stacy Heffernan
"DO NOT GO WITH THIS OFFICE! TERRIBLE CUSTOMER SERVICE! Forcing me to pay for and cover a person that I DO NOT WANT TO PAY FOR AND REFUSING TO REMOVE HIM FROM MY POLICY. Literally the biggest scam I have ever experienced!!"
We responded:
"We are very sorry that you are upset about timing of the changes through our office. Due to a realignment at our Corporate offices changes are taking up to 30 days to handle. We keep permanent records of every contact with you, and it appears that you originally requested to remove a driver and a vehicle on 6/6 and put them and the vehicle back on 6/27. On 7/8/24 we emailed you a temporary ID card of the vehicle and submitted a request to remove driver again effective 7/15. We then received proof of insurance for the driver through the 'other' company effective 7/19 and submitted the request to remove the driver and cancel the vehicle. I can understand your frustration as we have been frustrated with the time service issues. Any charges for an auto on the policy past any requested changes is honored on the date requested. As stated, at no time was your coverage interrupted. We wish you the best with your new carrier. "
Ellen Q
July 31, 2024
5
out of
5
rating by Ellen Q
"As a client of State Farm, I was surprised to have a billing issue come up when I modified my policy recently. All it took was a call to Emiley and it was fixed right away. So appreciative of the support she provided. Very happy!"
We responded:
"Ellen, We are super excited to hear that you had a good experience at our office. THANK YOU for your business and for taking time out of your day to give our office and Emiley a virtual high five! We appreciate you! Cheryl Stewart and Team"
Thad Foster
July 29, 2024
5
out of
5
rating by Thad Foster
"Hunter was very helpful and quick to add a vehicle to my policy and get my id cards sent!"
We responded:
"Thad we are so happy that you were please with the customer service at our office. THANK YOU for your business here and we hope to serve you and your family for a long time! Cheryl Stewart and Team"
James Cabral
July 19, 2024
5
out of
5
rating by James Cabral
"Everyone is knowledgeable and helpful. Emiley and Jessica have been amazing whenever I have questions. If you are looking for insurance, give Cheryl Stewart a call."
We responded:
"James- We so appreciate you and thanks for the shout out to our service team. They are amazing. We are grateful for your business and so glad that you took the time to recognize the hard work that our team does!! Thanks! Cheryl Stewart and office"
Andrea Marshall
July 17, 2024
5
out of
5
rating by Andrea Marshall
"I switched from another agency & the process of the switch went really smooth, fast, & efficient."
We responded:
"Andrea, THANK YOU for the kind shout out to the office. We are very happy to insure you and the family! Thank you for your business! Cheryl Stewart and office."
Brandy Johnson
July 10, 2024
5
out of
5
rating by Brandy Johnson
"Our family has been with Cheryl Stewart for more years than I can count and we have never been disappointed with the support we receive and we have always felt our rates for home and auto were extremely competitive and fair. Additionally, every employee we have worked with has always been kind and helpful!"
We responded:
"Brandy- It has been our pleasure working with you and Jeremy over the years. Thank you for your loyalty to our office. We appreciate your business very much!! Sincerely, Cheryl Stewart and Team"
Jesse Deaver Jr
June 27, 2024
5
out of
5
rating by Jesse Deaver Jr
"My family and I are moving from Arizona to Texas and needed to change up our car insurance and add renter's insurance. I was connected with an agent, Patrick Quiros, who was so helpful. He listened to all of my needs and was able to make those changes. He also answered all of my questions and didn't tire from doing so. Patrick was very respectful and has a warm personality that is contagious. I am so grateful to have been connected with Patrick. I am planning to visit the office when we move in to meet with him in person to thank him for all of his assistance. I highly recommend this agency as it's been some of the best service I've been provided for insurance. Thank you Patrick!"
We responded:
"Jesse we welcome you and your family to Texas! Thank you for taking the time for a shout out to Patrick. He works tirelessly for our office and our customers. We are grateful for him and for your business too! Please stop by to say hello and we can review all your policies that we put in place. Cheryl Stewart and Team "
Pennie Fetter
March 17, 2024
4
out of
5
rating by Pennie Fetter
"Just began my policy with State Farm so can't contribute a lot yet, but Patrick was very helpful and returned messages pretty quickly. Hopefully, State Farm will be a good neigh-ba!"
We responded:
"Hi Pennie and welcome to our office. We are very happy to see that you had a wonderful experience with us and Patrick! We hope to be a good Neigh-ba for years to come. Thank you! -Cheryl Stewart and Team"
Greg Gordon
March 7, 2024
5
out of
5
rating by Greg Gordon
"A unique experience at this State Farm. Patrick Quiros is present, trustworthy, and has my best interest in mind. I feel very comfortable communicating with him and safe knowing that I am covered in case of emergency."
We responded:
"Greg- We welcome you to our office and thank you for your business! Also for a nice shoutout to Patrick. He works tirelessly to make it a great experience for all our customers. We appreciate you taking the time to write a nice review. Thank you! -Cheryl Stewart and Team"
Kathleen Rosales Medina
March 7, 2024
5
out of
5
rating by Kathleen Rosales Medina
"Leslie has been extremely patient with me and so helpful with all my questions! Leslie was able to help me and even went out of her way to find the best solution for my situation. She went above customer service and was so true with her word on everything! I believe we all have come across people that state they want to help you but don't show true customer service. Leslie never made me feel that way or that I was asking too many questions. She never made me feel that I was wasting her time. She truly deserves to be recognized for such an amazing person going above and beyond! Thank you Leslie 😊 you made me feel better and more at easy after speaking with you!"
We responded:
"Kathleen, We welcome you and your family to our office and thank you for the kind words for our Service Manager Kathleen. Leslie has a wonderful way with customers and you and your family were no exception in her efforts to help you understand your policy and bill. We appreciate you taking the time to give a wonderful employee a shout out! Thank you! -Cheryl Stewart and Team"
Ismael Rodriguez
March 6, 2024
5
out of
5
rating by Ismael Rodriguez
"I’ve been with Cheryl’s agency for 3 years now and they’ve always been so helpful! Definitely recommend doing business with this team !"
We responded:
"Ismael thank you so much! It has been our pleasure working with you. We are super grateful for your business and hope to work with you for a long time! Cheryl Stewart and Team"
antonio holguin
March 1, 2024
5
out of
5
rating by antonio holguin
"Blake was an amazing help! He did his best and got me insured in a heartbeat!"
We responded:
"Antonio we sure do think Blake does a great job here at our office. Thank you for the shout out to the job that he does. He works tirelessly to ensure our customers are taken care of and we thank you for taking the time to give him some credit for that! Thank you! Cheryl Stewart and Team"
Alondra Castaneda
February 29, 2024
5
out of
5
rating by Alondra Castaneda
"Yadira was Amazing! She helped me with car and life insurance which she made the process very easy. I’m very content with how fast and helpful she was."
We responded:
"Alondra, You are an amazing customer and we appreciate the fact that you cared enough to give Yadira a compliment. Yadira has been with our office for 5 years and she works very hard to make sure that she does a thorough job with all her customers. We are truly grateful for your business! Cheryl Stewart and team"
Tara Johnson
February 27, 2024
5
out of
5
rating by Tara Johnson
"Patrick was AMAZING! He made our first time home buying experience even better and answered all of the endless questions I had about homeowners insurance. THANK YOU, THANK YOU, THANK YOU!! Highly recommend, 5 stars! :)"
We responded:
"Tara thank you so much and welcome to the Stewart Agency! Patrick is wonderful and is so happy to share his experience with you. We love to hear such nice things about our team as they work extremely hard. Thanks again and welcome to your new insurance home. -Cheryl Stewart & Team"
Tyler Durham
February 22, 2024
5
out of
5
rating by Tyler Durham
"Cheryl was an excellent agent and I would love to recommend her to any friend!"
We responded:
"Tyler we thank you so much for taking a moment to give us a review! Thank you for your business and we appreciate you very much! Sincerely, Cheryl Stewart and Team"
Stephanie Eaton
February 21, 2024
5
out of
5
rating by Stephanie Eaton
"If you want to be well cared for with your insurance and investments, you need to go see Cheryl Stewart and her team!"
We responded:
"Stephanie, Thank you for your kind review! It's State Farm customers such as yourself that make what we do so worthwhile. We appreciate you very much! Sincerely, Cheryl Stewart and Team"
Uday Maloth
January 30, 2024
5
out of
5
rating by Uday Maloth
"Christi was so nice and friendly making the enrollment experience breeze."
We responded:
"Uday, Thank you for reaching out to give our office a review. We truly appreciate yours and Kavitha's business! We look forward to serving your insurance needs for years to come. We are grateful for your business! Cheryl Stewart and Team"
Elaine Dixon
January 16, 2024
5
out of
5
rating by Elaine Dixon
"I want to thank State Farm, Agent “Patrick Q,” for his excellent advice and customer service. Patrick, helped me obtain a better homeowner policy, while increasing my coverage at a lower cost. And I’ll also be saving on my car insurance policy. Thank you for your patience and understanding. ED, Texas"
We responded:
"Elaine, It is a pleasure to hear that you are a satisfied customer! Thank you so much for taking the time to give Patrick a nice 'thank you'. He works hard for our office and all our customers! We are really appreciative of your business. -Cheryl Stewart & Team "
emy tinoco
January 10, 2024
5
out of
5
rating by emy tinoco
"Great office! Very helpful staff!"
We responded:
"Emy and Will- Thanks for being such valued customers at our office. We appreciate your business very much and look forward to serving you for many years to come. Thank you! -Cheryl Stewart and Team"
japat1997
January 9, 2024
5
out of
5
rating by japat1997
"Great company. Love the service."
We responded:
"Pat, Thank you so much for giving us a review! We have a team of very dedicated agents that work hard too! It's great to get a compliment from a very good customer such as yourself! Thank you! Sincerely- Cheryl Stewart and team"
Keith Dombrowski
January 1, 2024
5
out of
5
rating by Keith Dombrowski
"I've Been With State Farm For Over 20 Years. They Have Taken Great Care of Me. I Will Continue to Use Them. They Are Very Professional and Really Care About Their Customers"
We responded:
"Keith it has been a pleasure working with you over the years! Thank you for taking the time to give our office a sweet compliment! You are very much appreciated! Thank you! -Cheryl Stewart and Team"
Susan Weinzapfel
December 10, 2023
5
out of
5
rating by Susan Weinzapfel
"I was able to bundle my home and auto insurance together with Cheryl's agency and got a good price!"
We responded:
"Susan we are so grateful for your business! Thank you for your kind review and we hope to have you as a customer for a long time. We appreciate you! Thanks, Cheryl Stewart and Team "
Nathan H
December 5, 2023
1
out of
5
rating by Nathan H
"Signed up and paid as a new customer for motorcycle insurance with Cheryl Stewart’s agency office. They then called after a couple of weeks claiming they gave a discount that shouldn't have been and the whole policy had to be rewritten. The new policy was DOUBLE from the original signed policy and certainly not competitive to other quoted policies by other agencies. I am surprised that they felt the customer needed to pay for their mistake in underwriting a policy that had already been executed. They said they would refund my original payment and waiting to see if it will happen. Very shady business with the bait and switch and I consider them highly untrustworthy... I recommend that you avoid them. EDIT ADDED 11/15/23: Over two weeks later, still no refund. So I payed for a service they wouldn't honor because of their mistake with their paperwork processing and now they are possibly withholding the refund - use good judgement and do not do business with State Farm; also State Farm's national general customer service center was of little help. EDIT ADDED 11/20/23: I was informed today by the agent's office that I will not get a full refund as priorly discussed in office. A formal complaint has been filed with the BBB against this agent's office. EDIT ADDED 12/05/23: Finally recieved a partial refund, despite both the office and other phone representatives that a full refund would be issued. I said I would take this review down once a full refund was received; since they won't it will stay as a testament to their bait & switch tactics as well as unethical treatment of their neighbors. If you want to save on your insurance, I strongly recommend that you use anyone besides State Farm."
We responded:
"Nathan- We are very sorry to hear that you were disappointed with your insurance experience at our office. We make every effort to quote our customers accurately as neither the team member nor the customer wants to go through an unexpected rate change. It is my understanding that you were quoted with the bundling discount of motorcycle and autos. The motorcycle was written first then for the auto you chose another route. Because of this, the discount fell off and unfortunately the quote had to be changed. This rarely happens but in this situation we apologized in person for the mistake. You will get your refund as we originally discussed. Sincerely-Cheryl Stewart and team"